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Company Information
>Overview
>What is Cheap Pet Store?
>Is Cheap Pet Store an e-commerce store? Do I purchase products from Cheap Pet Store directly?
>Why should I use Cheap Pet Store vs. Mainstream Comparison Search Engines?

Using This Site
>How do I find a product on Cheap Pet Store?
>How do I find information in your Pet Library?
>How do I rate a product and/or a merchant on Cheap Pet Store?
>How is a product rating different from a review?
>How do I sign up for your great newsletter?

Merchants
>How does Cheap Pet Store list merchants?
>I am a merchant. How do I list my products on your website?

Order Status, Merchant and Product Help
>Where is my order?
>I have a problem with one of you merchant sellers. Can you help?
>I purchased a product and need some help. Can Cheap Pet Store help me?
>Do you provide me with any product warranties, manuals and other product information?
>Do your merchant sellers ship internationally? I don't reside in the USA. Can I still use Cheap Pet Store?

Information Updates
>Why is there a price variation between Cheap Pet Store prices and Merchant websites?
>Why is there a variation between Merchant Promotions & Discount Codes between Cheap Pet Store and merchant websites?
>What about sales tax and shipping?

Contact Us
>How do I contact Cheap Pet Store?
>I have a complaint/feedback/kudos about your site. How do I submit my comments?

General Policies
>Privacy Policy
>Security Policy
>Disclaimer
>Site Info
>Terms & Conditions

   
 
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Company Information

Overview

Welcome to Cheap Pet Store.com, your comparison shopping engine where you'll find discount pet supplies for less! We are the pet lover's favorite pet products comparison site and feature the ultimate pet library.

We feature name brand products like Kong, Nylabone, Purina and hundreds of others from trusted mainstream to specialty merchants from Wal-Mart to Petsmart.

Cheap prices on quality brands is only one great reason to comparison shop here. Another is finding the pet care information you need FAST. Here at Cheap Pet Store.com, we offer an extensive pet library side-by-side with our products. You can quickly find the pet answers you need to make the right product choices.

What is Cheap Pet Store?

Cheap Pet Store is a price comparison site which saves pet owners time, money and hassle by providing pet product price comparison, reviews, product tips and pet care information.

Is Cheap Pet Store an e-commerce store? Do I purchase products from Cheap Pet Store directly?

No, Cheap Pet Store is not an e-commerce store. In another life we started out as an e-commerce store but NOW we do not sell anything. We are strictly an information publisher which lists trusted merchant products, compares prices and provides useful pet product information. To purchase a product, click on the "Buy at seller" button on the individual product page or contact the merchant directly by clicking on the merchant logo/link.

Why should I use Cheap Pet Store vs. Mainstream Comparison Search Engines?

  • We specialize in pet and animal species ONLY. We are not trying to be all things to all people. Most comparison engines do not even mention pet supplies on their home pages and list millions of products of all sorts covering a plethora of goods from office products to baby items. Our goal is to have earth's largest pet product selection with price comparisons, user reviews, merchandizing recommendations, buying tips in addition to a large pet care library to create the ultimate pet owner website.
  • We offer a highly evolved categorization and navigation catering to highly specific pet owner needs making it easier to shop
  • We have made merchant seller arrangements to bring you name brand as well as unique and hard to find products at the best prices. You will find a wide range of merchants from Wal-Mart to Petsmart.
  • Unlike other mainstream comparison engines, we do not charge a listing fee and/or advertising fee to our featured merchants. With many of our competitors, a merchant can pay a higher fee to be listed first regardless of their product price, so you may not necessarily get the cheapest price. With Cheap Pet Store, a merchant cannot be listed first for a product unless they actually have the cheapest price. Once you have identified the best price and you click the "buy at seller" button and actually make a purchase, only then do we make a commission. So you see this give us every incentive to bring you the cheapest prices FIRST on the name brands products you trust. Our interests with our comparison shoppers are perfectly aligned, we don't make money unless our shoppers actually save money and the best part our service is free to you, the consumer.
  • With a "Pet Specialized" newsletter we keep you informed about who is running what promotions and this helps you take advantage of the best deals and save money year round.
  • Cheap Pet Store offers one of the largest pet libraries in the world with thousands of informative pet care articles and hundreds of free e-books covering a wide cross section of animal species.

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Using This Site

How do I find a product on Cheap Pet Store?

It is simple. On the top header of every page is our search box. Just type in the product you need and hit go. You can also search by browsing categories in the left hand navigation.

How do I find information in your Pet Library?

You can search by "typing in what information you need" in the Orange left hand column library search box. Also, you can click on the Orange Pet library icon on the top right of every page and browse the library by species. Are you looking at adopting a pet? Or simply don't know what to name your new puppy or kitten or just need some simple pet care questions? Use our pet library to see all of those answers without ever leaving your shopping experience, all at the click of a button.

How do I rate a product and/or a merchant on Cheap Pet Store?

On any product page, to read reviews, you can click on "Product Reviews" or "Merchant Reviews". To write a review, just click on "Write a review"

How is a product rating different from a review?

Our product and/or merchant rating system displays an average of all reviews for a particular merchant and/or product by using an easy to understand star system. i.e. 5 stars is the highest rating and 1 star is the lowest rating.

How do I sign up for your great newsletter?

You can click here and add your email address. Or you can sign up in the newsletter box in the left hand column on any page.

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Merchants

How does Cheap Pet Store list merchants?

Cheap Pet store takes great care in selecting quality merchants with good reputations as well as product diversity, competitive pricing and shipping.

I am a merchant. How do I list my products on your website?

Merchants must be approved to get listed. To contact us, please click here.

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Order Status, Merchant and Product Help

Where is my order? I purchased a product and need some help.

Cheap Pet Store does not sell anything. We recommend that you contact the merchant seller directly for any order status information.

I have a problem with one of you merchant sellers. Can you help?

Cheap Pet Store does not sell anything. We recommend that you contact the merchant seller directly for any order related information. However, if you think the merchant is involved in sales practices that are not consistent with our Merchant Code of Conduct, please send us an email.

Do you provide me with any product warranties, manuals and other product related technical materials?

We are strictly an information publisher which lists trusted merchant products, compares prices and provides useful pet product information. However, we do not provide any product warranties, manuals and other product related technical materials. To get these items, please contact the merchant directly by clicking on the merchant logo/link.

Do your merchant sellers ship internationally? I don't reside in the USA. Can I still use Cheap Pet Store?

All prices on listed on Cheap Pet Store are in US dollars and displayed in English. Most of our merchants are based in the US however many ship internationally. You can click on the "Buy at Seller" button to proceed with your purchase and/or click on the merchant logo/link to find the merchants shipping policies and any applicable currency conversions.

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Information Updates

Why is there a price variation between Cheap Pet Store prices and Merchant websites?

This can happen for 2 reasons.

  • Product Update Time delay: The merchant has updated their price on their website and has not provided that information to us or has provided it to us and is being currently processed.
  • Shopping Cart: The merchant is offering an additional shopping cart discount and that promotional information has not been provided to us or has been provided to us and is being currently processed. This can also happen if the merchant charges sales tax within your state of residence.

Why is there a variation between Merchant Promotions & Discount Codes between Cheap Pet Store and Merchant websites?

This can happen for 2 reasons.

  • Product Update Time delay: The merchant has updated their price on their website and has not provided that information to us or has provided it to us and is being currently processed.
  • Shopping Cart: The merchant is offering an additional shopping cart discount and that promotional information has not been provided to us or has been provided to us and is being currently processed. This can also happen if the merchant charges sales tax within your state of residence.

What about sales tax and shipping?

We try and list this information for as many merchants and products as possible. If this information is missing, you can get this information directly at the merchants site by clicking on the " Buy at Seller" button or the merchant logo/link.

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Contact Us

How do I contact Cheap Pet Store?

Click here to contact us.

I have a complaint/feedback/kudos about your site. How do I submit my comments?

Click here to contact us.

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General Policies

Privacy Policy

We are committed to protecting your privacy. This Privacy Policy details how we use your personal identifying information. This Privacy Policy may be modified at any time without notice to you. Please review this document each time you visit us or use any of our tools or services.

We will never reveal your personal information to any third party or entity except under the following circumstances, or as explained below:

  • If a governmental agency, or an attorney, subpoenas your private information, or makes a formal   request for discovery pursuant to any legal action, or pending legal action.
  • If our attorney requests such information relevant to a current or pending legal matter in which you   are a potential or actual party or otherwise contributed in some way to the causation of the legal  matter.

Please note that we employ the use of "Cookies." Currently we employ "Cookies" when users create user accounts, but we may further employ "Cookies" to assist the functionality of other tools, services and functions in the future. "Cookies" are small programs that enhance your use of the Internet, in general, and specifically we use "Cookies" to enhance your usage of our functions.

As you employ our various functions, your user name, password and email addresses are recorded in our database. A session "Cookie" is written to your browser for the purpose of maintaining an authenticated session with you, the user. The information gathered is not shared with third parties.

You may turn off your "Cookies" by adjusting the appropriate setting on your browser. Please consult the HELP menu of your browser to learn how to turn your "Cookies" off. "Cookies" do not reveal personal information and if you turn off your "Cookies" you may find your enjoyment of the Internet, and our site, to be reduced or impaired.

"Cookies" and IP addresses help us track visitors to our site and to the sites owned and maintained by our various customers. Providing such data to our customers is an inherent part of an important service we provide our contractees.

Users who visit our web sites will have their IP address, user agent, and Internet based referrer automatically recorded in our log file.

In order to seek out and repair functionality issues with our servers and related programming, we may use your email and IP addresses for evaluation and diagnostic purposes. We may also use your email and IP address to automatically recognize you should you contact us or use our tools and services. Groups of email and IP addresses are also gathered so that we may have broad demographic information.

You may be required to complete online registration forms that provide us with contact information (such as your name and street address), your email address, and your phone numbers.

We may, from time to time, send you emails regarding our service so that we can directly communicate with you regarding issues we determine to be relevant. We may also provide you with promotional information about our tools and services, as well as tools and services offered by our partners. An opt-out procedure is provided with each mailing regarding general offers or nformation. You must accept emails from us that deal with specific issues regarding your account or membership. This is because we may need to contact you if there is a change in the service that we are providing you or if we need to respond to an inquiry that you have sent us regarding a customer service issue or other important concern.

While we currently do not sell anything, however in the future if we ad services or products that can be purchased and should you purchase a product or service from us at any time in the future; we will require sufficient information from you so that we can complete the transaction. Such information could include a credit card number and related account and billing information, invoice related information, and other data required for processing the order. We will also update such data should you grant us permission to bill you or your credit card for recurring charges, such as monthly or other types of periodic payments. All information of this nature is maintained by us in a secure database and transmitted across the Internet from you to us using secured transmission encryption.

We also share your information with our partners, associates, and contractors so that we can better serve your needs, but will never sell your personal information to any third party or entity.

If you have any questions about our Privacy Policy, please contact us.

Security Policy

Cheap Pet Store.com takes serious measures to offer you the highest levels of protection.

All credit card information and password data is encrypted with SSL technology (Secure Sockets Layer) in secure databases protected by a firewall. SSL technology (Secure Sockets Layer) is the Standard for encrypted data transmission on the Internet.

Pricing Errors & Omissions

Although we make every effort to ensure accuracy of the information on our web site, sometimes mistakes happen. When errors are discovered, corrections will happen immediately. Please keep in mind that Cheap Pet Store.com cannot to held liable for such errors.

Disclaimer

While Cheap Pet Store takes reasonable steps to safeguard and to prevent unauthorized access to your information and Registration Data, we cannot be responsible for the acts of those who gain unauthorized access, and we make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information.

INDEMNIFICATION. You agree to indemnify and hold Cheap Pet Store, its subsidiaries, affiliates, officers and employees, and service providers harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Service, the violation of this Agreement by you, or the infringement by you, or other user of the Service using your computer, of any intellectual property or other right of any person or entity. Even though prohibited, people may provide information that is offensive, false, harmful, or deceptive. Cheap Pet Store and its Service providers assume no responsibility whatsoever for such content or actions. Cheap Pet Store AND ITS SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF Cheap Pet Store OR ITS SERVICE PROVIDERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT WILL Cheap Pet Store AND ITS SERVICE PROVIDERS EVER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, AND COSTS, WHETHER IN CONTRACT, TORT OR UNDER OTHER FAULT OR WRONGDOING BY Cheap Pet Store OR ITS SERVICE PROVIDERS OR ANY PERSON FOR WHOM EITHER Cheap Pet Store OR ITS SERVICE PROVIDERS ARE RESPONSIBLE, IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO Cheap Pet Store FOR THE USE OF THE SERVICE WHICH IS THE SUBJECT OF THE CLAIM.

Site Information

Cheap Pet Store provides general pet care advice for the sole purpose of educating our site visitors. While some of our content was developed by veterinarians, not all content is veterinarian produced. The information on our site should be used only to enhance the readers' knowledge of common and/or general animal health and care information. This information is not in any manner intended to diagnose, any direct pet health issue or treatment. Our Pet care information should not under any circumstance be considered a prognosis of any health related problem for any type animal or other species and is not a substitute for getting proper licensed veterinary advice. Please note that Cheap Pet Store is an information publisher whose information is for reference only and in NO circumstance should be used for any diagnosis, prognosis or any type of licensed veterinary care replacement. If you think your pet is sick or is showing signs of abnormal behavior that could be health related, please c ontact a licensed veterinarian immediately. Our site contains information that we create as well as information provided by third parties. This information includes, among many things, user reviews, product reviews, merchant reviews, user posting, message boards, user forums, user, feedback, product descriptions, product specifications, pricing, product availability, product performance and other third party provided information. We do not guarantee that this information is accurate and cannot vouch for its integrity or quality of this information. Therefore, you may not rely on any of this type content and without limitation, we are not responsible any third part or other content. You may across content that you find objectionable, offensive, inaccurate or indecent and you bear all risks associated with using any of this content. We have the right and the sole discretion however not the obligation, to remove any information that could violate these Terms or that could be considered objectionable.

Terms & Conditions

This document comprised the Terms of Use Agreement, hereinafter referred to as the "Agreement," and constitutes a legally binding Agreement between you, the visitor or member of Cheap Pet Store.com, hereinafter referred to as "Cheap Pet Store.com," "this site" or "We," and the owner and operators of Cheap Pet Store.com.

As a condition precedent to your being able to use any of the tools and services provided to you by this site, you must read and agree to be bound by each and every one of the terms and conditions contained in this Agreement. Should you access any component of the Cheap Pet Store.com web site, or use any tool or service that this Cheap Pet Store.com offers, register as a member, or view any text or graphics, such activities on your part means expressly that you have read this Agreement and agree to be bound by the terms and conditions contained herein. Should you not agree to be bound by each and every term and condition contained in this Agreement you must leave this Site at once.

INTELLECTUAL PROPERTY PROVISION

All content provided within or via Cheap Pet Store.com are protected by various US and international copyright laws, patent laws, trademark regulations and laws, and various intellectual property laws and international treaties and agreements. No intellectual property of any nature contained within or via Cheap Pet Store.com may be copied, published, or broadcast in any way without the written permission of the content owner. The contents of this web site may not be "framed" or "mirrored." All trademarks presented on or via this Site are owned by its respective owner and may not be used by you in any way.

DISCLAIMER

All content, tools, and services provided via Cheap Pet Store.com are provided on an "as is" basis, and Cheap Pet Store.com disclaims any and all warranties, express or implied, including those warranties of merchantability, fitness for a particular purpose, title, non-infringement. Products may be services by manufacturer warranties, as provided by such manufacturer. Such disclaimers may be limited by the laws of your state, and if so limited, may not apply to you. No warranties of validity regarding any of the content provided herein by Cheap Pet Store.com are made and the operators of Cheap Pet Store.com have not independently verified the validity of any of the content presented via Cheap Pet Store.com. If is your duty to independently engage in due diligence to verify any and all claims presented by Cheap Pet Store.com or any affiliates of Cheap Pet Store.com.

TERMINATION OF SERVICE

We reserve the right to terminate any and all service provided to you at any time without notice for any reason we deem fit. We also reserve the right to discontinue any service or modify any service with no notice to you. If we terminate services to you, we will deactivate your account or Cheap Pet Store.com membership. We shall not be liable to you or any third party if we terminate your account and you agree to hold us harmless and indemnify us from any third party claims arising from the termination of your account. No refunds will be granted to you if we terminate your account. You agree that monetary damages may not adequately provide a remedy for us if you violate any of the terms and conditions of this Agreement and you agree that we may approach a Court of Equity of competent jurisdiction for the purpose of obtaining Orders in Equity should you violate any element of this Agreement.

PROHIBITED CONTENT AND CONDUCT

You understand and agree that use of the Internet means that you are subject to the risk of receiving or viewing harmful or offensive content and files. We do not promise that we will review and edit all content for safety, quality, accuracy, or decency that you encounter via our Site.

You may not:

  • Engage in any conduct that is harmful to this Site.
  • Violate the civil rights of any third party or entity.
  • Violate any law of any nature.
  • Publish via this Site any content that is hateful, illegal, harmful, indecent, obscene, misleading,   threatening or is, in our sole determination, objectionable in nature. You may not transmit viruses, trojans, worms or other harmful scripts or programs.
  • "Cyber-stalk" or harass any third party or entity. You may not defame any third person or entity.
  • Issue "Spam," that is, bulk unsolicited email or violate any laws regarding email. Issue "Spam" via   our messaging system.
  • Impersonate any person or entity.
  • Transmit, post, or upload any content that is harmful.
  • Forge headers or otherwise manipulate identifying data, including IP addresses.
  • Violate any intellectual property rights, rights of privacy or rights of publicity.
  • Publish any "chain letters," "junk mail," or schemes of any nature that are not expressly allowed by this Site.
  • Promote or encourage illegal activities.

AUTOMATIC VIEWING OR USAGE OF THIS SITE

You may not use any automated scripts or "robots" to access, copy, or manipulate any content provided on this site. You may not engage in denial of service attacks upon the servers that publish this Site. You may not engage in any content that uses more than .01% of the hardware and software infrastructure of this Site.

LINKS TO THIRD PARTY SITES

We may provide links to third party sites; however, we are not responsible for the content of such sites nor their terms of use or privacy policies. Please carefully review the terms of service and privacy policies of all such sites prior to usage. You assume the risk of any usage of such third party sites.

SUBMISSIONS

All submissions become the property of this Site. All submissions are non-confidential in nature. We may publish all submissions in any manner that we deem to be appropriate, including in all forms of media and publication. You are solely responsible for the contents of all submissions, including any violation of any law(s) contained within such submissions, copyright, privacy, fraud, and other laws and regulations. You agree to hold us harmless and defend us and indemnify us from any civil actions filed or threatened to be filed by any third party or entity who determines that your submissions supports a legal cause of action.

JURISDICTION

This Agreement will be governed by and construed in accordance with the internal laws of the State of Texas, excluding that body of laws known as choice of law or conflict of laws. Subject to the provisions of this Section all disputes, controversies or claims arising out of or relating to this Agreement will be resolved through mandatory binding arbitration conducted in Dallas, Texas, or the nearest office of J.A.M.S, before J.A.M.S./ENDISPUTE or its successor ("JAMS") pursuant to the United States Arbitration Act, 9 U.S.C. Section 1, et seq. (the "Act"); and (iii) this Agreement. The arbitration will be conducted in accordance with the provisions of J.A.M.S.'s Streamlined Arbitration Rules and Procedures in effect at the time of filing of the demand for arbitration (the "JAMS Rules"), subject to the provisions of this Section. The terms set forth in this Agreement will control in the event of any inconsistency between such terms and the JAMS Rules. The parties will cooperate with JAMS and with each other in promptly selecting a single arbitrator from JAMS's panel of neutrals. If the parties fail to so select an arbitrator within thirty (30) days following the date of either party's notice of demand to conduct arbitration, then JAMS will appoint an arbitrator in accordance with the JAMS Rules. The award of the arbitrator will be in writing and will set forth findings of fact and conclusions of law. Judgment on the arbitrator's award will be final and binding upon the parties and may be entered in any court having jurisdiction thereof. If for any reason JAMS or its successor no longer is in business, then the arbitration shall be conducted in accordance with the commercial arbitration rules of the American Arbitration Association. The arbitrator's fees will be shared equally by the parties and each party will bear its own costs and attorneys' fees. All papers, documents, or evidence, whether written or oral, filed with or presented in connection with the arbitration proceeding will be deemed by the parties and by the arbitrator to be confidential information of both parties. The arbitrator chosen in accordance with these provisions will not have the power to alter, amend or otherwise affect the terms of these arbitration provisions or the provisions of this Agreement. Notwithstanding the foregoing, nothing in this Section shall prevent either party from applying for and obtaining from a court a temporary restraining order and/or other injunctive relief.

GENERAL INFORMATION

This site may contain typographical errors or mistakes, and we disclaim any responsibility for such errors and you agree to hold us harmless from any legal responsibility for such errors.

This Agreement serves as the final and only Agreement between you and this Site.

We may revise or modify any portion of this Agreement at any time without notice to you. You must read this Agreement each time you visit our site or use any tool or service that we provide to you via this Site or elsewhere. Any usage of this Site or tool or service that we provide you means that you have read the most current version of this Agreement and you agree to be bound by the terms and conditions of the latest version of this Agreement.

We may post user guidelines or rules on our site. If we do publish such materials, they are hereby incorporated into this Agreement as if fully set forth herein.

NOTICE

Notices to you may be issued via electronic mail or by surface mail, at our sole selection.

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//Deletion. cmay 4/4/2008 16:41:8 Kontera is no longer desired by the client